Privacy Policy for gold-api.com

1. Introduction

This Privacy Policy describes how gold-api.com ("we," "us," or "our") collects, uses, and shares information about you when you use our website and API services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your email address and any other information you provide.
• Usage Data: We collect information about how you use the Service, including API requests, timestamps, and IP addresses.
• Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card numbers or payment card details. We only retain payment metadata such as transaction IDs, payment status, and billing history for record-keeping purposes.
• Geographic Information: We may collect approximate location data based on your IP address for tax compliance and service optimization purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations, including tax requirements

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing and email delivery.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred as a business asset.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Specifically, we use database replication services (including PostgreSQL replication) that may store copies of your data in data centers located overseas. These transfers are necessary to provide reliable, high-availability service and disaster recovery capabilities. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy regardless of where it is processed.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that accounts with associated payment history cannot be deleted, as we are required to maintain these records for tax and legal compliance purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing
• The right to data portability

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your interactions with the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

10. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the support page on our website.